l o a d i n g

Service

STRONG SECURITY

Protection against DDoS attacks,
full data encryption

WORLD COVERAGE

Providing services in 99% countries
around all the globe

PAYMENT OPTIONS

Popular methods: Visa, MasterCard,
bank transfer, cryptocurrency

MOBILE APP

Trading via our Mobile App, Available
in Play Store & App Store

Mortgage

For customers who want the long-term security of a fixed rate and payments.

HIGH LIQUIDITY

Fast access to high liquidity orderbook
for top currency pairs

about
Quick Start

Need a Personalized Solution?

Your financial situation is completely personal. We take extra precautions to safeguard your information and ensure that you are selecting wisely. Learn more about the personal banking, investment, and insurance services Swiss Western has to offer.

What are my mobile check deposit dollar limits?

If you are enrolled in Mobile Check Deposit, you can find your current limit by logging in to the SWISS WESTERN Mobile Banking App or by selecting Mobile Deposit under the Services menu within SWISS WESTERN Online Banking.

What are an ACH payment, an ACH recurring payment, and an online bill payment?

An ACH payment is an electronic payment that you set up using your debit card or routing and checking numbers. For example, when you pay your utility bill on their website, that payment is an ACH payment.

A recurring ACH payment is an electronic payment that you setup using your debit card or routing and checking number to pay a specific amount on a set schedule, e.g., monthly or weekly.

An online banking A bill payment is a payment that you send to anyone from SWISS WESTERN Mobile and Online Banking.

Are there online tools to help me stay informed about my accounts?

You can choose to receive alerts via email, text, or app notification. You'll automatically be enrolled in security alerts like suspicious activity and PIN changes, and you can also enroll in optional alerts.

How do I reset my passcode?

If you haven't yet logged in to SWISS WESTERN Online Banking for the first time or have tried to log in but were unsuccessful:

Try resetting your passcode at mtb.com/reset. To reset your passcode, you’ll need:

 

Your People’s United Online Banking User ID

Your social security number

One of the following verification methods:

Your activated SWISS WESTERN debit or ATM card and PIN (if you haven’t activated your debit or ATM card, follow the instructions on the sticker on the front of your card).

Your Swiss Western Mortgage account number

Once you receive confirmation on the screen that you've successfully reset your passcode, click the green "Log in to Online Banking" button and use your People's United User ID and newly created passcode to log in.

Are my deposits FDIC-insured?

Swiss Western checking and savings deposits are FDIC-insured up to $5 million through our partner banks and sweep networks. As a broader effort, we are working on expanding all coverage even further.

Do I have to set up my direct deposits again now that my accounts have transitioned?

No. If your checking and/or savings accounts already have direct deposit set up, you should be receiving those funds as scheduled.

Why am I being asked to verify my account?

There are several reasons why we might need to verify your bank account details, including:

  • to confirm that you have control over or access to the bank account we are verifying.
  • to ensure the security of your Swiss Western account and minimize the risk of fraud and identity theft.
  • as part of our commitment to our marketplace partners, to ensure that our payment ecosystem does not contain bad actors.
  • as a part of our review process when requesting to receive accounts
  • as part of our review process when requesting to receive accounts, or as part of our periodic review process.
Will my reward points from my United Bank credit card be transferred over to Swiss Western?

If you have rewards points, your existing points balance will transfer to your new account, and any purchases made since your account last cycled will earn rewards points as well.

Will my new credit card be automatically added to my Swiss Western Online Banking profile?

Yes. If you already bank online with us, your new SWISS WESTERNVisa Signature Credit Card will automatically be added to your SWISS WESTERNVisa Online and Mobile Banking profile. If you are not enrolled in Swiss Western Online and Mobile Banking,